Independent guidanceTest firstTo benefit private-well owners

For people who rely on a private well: what to test, sample, and understand before you buy treatment.

Start with what you notice

Understand what’s happening with your well water.

Clear, independent guidance to help you identify common problems, choose the right tests, and understand your options before buying treatment.

No diagnosis by appearance. Start with evidence, then compare testing, professional help, and treatment options.

Urgent conditions

Know when to switch to another water source

Use another known-safe water source for drinking, cooking, brushing teeth, making ice and infant formula if floodwater reached the well, the cap or casing is damaged, fuel, chemicals or sewage may be involved, or people are ill and contaminated water is a reasonable concern.

Contact your state or local health department for location-specific testing and disinfection instructions. Call emergency services for severe symptoms or an immediate hazard.

From the well to the tap

See how water travels from your water well to the tap

If one bathroom tap has a problem but the kitchen does not, that detail matters. So does a change that appears only in hot water. Compare locations, write down the pattern, and use testing to sort out what to do next.

A person filling a clear drinking glass at a kitchen faucet
At homeChanges in odor, color or clarity are often first noticed at the tap.
A water professional examining a clear sample bottle outdoors
During testingCollection technique matters. Follow the certified laboratory's instructions.
A truck-mounted water-well drilling rig at a work site
At the wellDrilling, casing and structural repairs belong to qualified well professionals.
A practical order of work

Narrow down the cause before you buy equipment

A smell or stain gives you a clue, not a diagnosis. Record the pattern, get the water tested, then use the result to compare the next step.

Use the result to shop carefully

Compare treatment using the result, the rest of the water chemistry, your flow needs, and the maintenance each option requires.

Compare well water treatment options
Your well system

If the change was sudden, check the wellhead for clues

Walk outside and look for standing water, recent excavation, storm damage, or a loose cap. Do not open the casing. If you find damage, call a qualified well professional.

  • Keep the casing above grade and direct runoff away.
  • Have a damaged cap or casing inspected by a qualified well professional.
  • Remember that clear appearance does not establish safety.
How our well water guidance works
Hand-painted cutaway of a rural farmhouse, a capped private-well casing and groundwater-bearing rock below

Hover, tap or use the Tab key to explore the well.

Explore five parts of a typical private-well setting. The illustration explains system function and cannot diagnose a well.
Evidence before products

Start with public health guidance for private water wells

When the question is health or safety, start with your health department and public agencies that do not sell water treatment equipment.